Getting Started

What is Captily?

Captily offers smart, portable phone accessories like our magnetic phone tripods designed to simplify content creation, capture better videos and photos, and enhance daily convenience.

How do I place an order?

Just browse the product, choose your model, add to cart, and check out. You’ll get email confirmation and tracking once your order is shipped.

What payment methods are accepted?

We accept all major credit/debit cards, PayPal, and Apple Pay for hassle-free checkout.

About the product

How does the suction tripod release tension?

Our suction tripod uses a secure vacuum-lock mechanism:

  1. Press the base onto a smooth surface (like glass, metal, or tile)
  2. Flip the lever or press the lock to create suction
  3. To remove, release the lock, and gently pull the tab to break suction

Do I need a MagSafe-compatible phone?

No, but it’s better if you have one!

  • If your iPhone or Android supports MagSafe or has a magnetic case, it will snap directly to the tripod.
  • If not, we include a free magnetic ring that you can stick to your case for the same effect.

Works with all phones—MagSafe or not.

How does the remote control work?

Our tripods come with a wireless Bluetooth remote that pairs easily with your smartphone.

  • Just press and hold the button to activate pairing mode
  • Connect to your phone via Bluetooth
  • Once paired, use the remote to take photos, start/stop videos, turn pages in eBooks, or even control volume and TikTok likes depending on the model


 It works up to 10 meters away and has a long battery life.

Warranty & Support

Do Captily products come with a warranty?

Yes! All our tripods come with a1-year limited warrantycovering defects in materials and workmanship.

What if I receive a defective product?

Send us a photo or short video via email. Once confirmed, we’ll ship you a replacement no hassle.

Who can I contact for help?

Our friendly customer support team is here for you: support@captily.com